Get travel insurance help
If you have a question about what is or isn’t covered, need to make a claim, want to change or cancel your policy or need help in an emergency, you’ll find all the information you need in this section.
- Get help choosing the right cover
- Get help with cover for medical conditions
- Get in touch about your existing policy
- Find out who we can cover
- Cancel or change your policy
- Make a claim in an emergency
- Make a general enquiry
- See which countries we cannot provide cover for
Your can also find stacks of answers to the questions most frequently asked by Australian travellers in our FAQ section here.
At your fingertips
Emergency claim? Call +61 2 8074 5522
Want to check the facts? See the PDS
Cancellation cover question? See our FAQs