Our product disclosure statement

Everything you need to know

To get the most out of your Travel by Us travel insurance it’s important that you read and understand our Combined Product Disclosure Statement and Policy Wording.

Got a question?

We’ve written our Combined Product Disclosure Statement and Policy Wording to be as clear and helpful as possible. But, if something doesn’t quite make sense we’d love to chat with you to answer any questions.  You can reach us in a couple of ways.

Emergency Assistance

You can call +61 2 8074 5522  from anywhere in the world and reverse the charges or email claims@travelbyus.com

General claims

Simply call +61 2 8074 5522 or email claims@travelbyus.com


Understand your cover

Conditions and exclusions apply to every cover level and optional pack. View our Combined Product Disclosure Statement and Financial Services Guide for full details. Sub-limits apply. Not sure? Our friendly team are here to help. Get in touch