I want to make a complaint

12 May 2019

We take complaints seriously, and follow a robust process to provide the best outcome for you.

For details on our appeals and complaints process, please refer to pages 74 and 75 of our PDS.

“Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends.”

− Maya Angelou