Travel Advice: Important information about cover for Coronavirus. Read more. View the latest travel warnings here.

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Category: Cover

Aircraft engine and wing flying over sky full of clouds used in Travel with Jane post on Onboard travel bag packing
Cover,Places,Travel Warnings

Smartraveller’s Red Flag List: The Countries We Can’t Insure You For

Michelle Legge
March 1, 2020
Cover

How to File a Police Report for a Travel Insurance Claim

Michelle Legge
February 20, 2020
MORROCO TRAVEL WITH JANE
Cover,Take Care

Travel insurance for pregnancy

Michelle Legge
June 9, 2019
venice-travel-with-jane-climate-change-2
Cover,Take Care

Passport? Luggage tags? Get it all done with our essential pre-departure checklist

Michelle Legge
April 10, 2019
motorcycle-woman-solo-travel-with-jane
Adventure,Cover,Places

Want to be Loved not Loathed by the Locals? Learn How to be a Respectful Traveller

Michelle Legge
April 1, 2019
Man holds smart phone to photograph coastline -map app
Cover,Packs

Stolen Mobile Phone – Am I Covered by my Travel Insurance?

Michelle Legge
March 30, 2019
Cover,Take Care

How to beat jetlag

Michelle Legge
March 28, 2019
American flag, USA city
Cover,Places,Take Care

Adventure in America? Here’s Why You Need To Pack Travel Insurance First

Michelle Legge
October 8, 2018
Scuba Diver Under Water
Adventure,Cover

Scuba Diving – Am I Covered by my Travel Insurance?

Michelle Legge
October 7, 2018
Happy Couple On A Moped Enjoying The View Over The Ocean In Kalymnos, Greece
Cover,Take Care

Scooter Hire Crash Overseas? Your Travel Insurer Will Want Answers to These 3 Questions

Michelle Legge
October 5, 2018
Travel By Us
Adventure ready?

Who is TBU?

Travel By Us is a 100% Australian owned and operated travel insurance company for Australians. We take care of you with a range of travel insurance products to suit every trip and budget along with dedicated emergency assistance, customer service and easy online claims.

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Important documents

  • Product Disclosure Statement
  • Refunds Policy
  • Collection Notice
  • Privacy Policy
  • Terms and Conditions
  • About Us
  • Travel Warnings
  • Financial Hardship
  • Translation and TTY
  • Vulnerability Policy
  • Design and Distribution
  • Target Market Determination
  • Complaints Procedure

Contact us

24 hours a day, 7 days a week.
  • OVERSEAS EMERGENCY
  • +61 2 8074 5522
  • MAKE A CLAIM
  • +61 2 8074 5522
  • MAKE A CLAIM BY EMAIL
  • MAKE A CLAIM ONLINE
  • COVID-19 Conditions and Exclusions

Questions? Feedback?

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The above contains general advice only and has been prepared without considering your objectives, financial situation or needs. Cover is subject to the eligibility criteria and terms & conditions contained in the Combined Product Disclosure Statement and Financial Services Guide and our Target Market Determination, which you should read to decide whether this insurance product suits your needs. Insurance is issued by Agile Underwriting Services Pty Limited (ABN 48 607 908 243, AFSL 483374) Coverholder at Lloyd’s, underwritten by certain underwriters at Lloyd’s and distributed through its agent Insurance Service Holdings Pty Ltd (ABN 36 612 629 295, AFSL 491165). “Travel with Jane” is a trading name of Insured by Us (ABN 84 604 520 952 AR 1008379) who is a corporate authorised representatives of Insurance Service Holdings and in arranging this insurance act on behalf of Insurance Service Holdings and Agile Underwriting Services and not on your behalf. Insurance Service Holdings and Insured by Us receive commission for each insurance policy sold.

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