Help with an existing policy
Bought Travel by Us insurance and want to make a few changes? Or not sure if you’ve got the right cover? If you want to update contact details, upgrade, cancel, or extend your cover you can do that by getting in touch in a few ways.
Our sales and support team are available during business hours to assist you with any questions or changes related to an existing Travel by Us policy.
To help us assist you, it’s important that you:
- Have your policy number handy
- Understand what’s covered
- Know about our 14-day cooling off period
- Understand when you can cancel and extend a policy